🤖 Welcome to Smart Customer Conversations – Powered by Umni
Umni is a Bulgarian no-code platform for building AI chatbots, designed specifically for businesses. Since 2017, we’ve been helping companies across industries – tourism, services, e-commerce, education, and public institutions – automate support, sales, and marketing through intelligent, conversational technology.

📲 What is the Umni AI Chatbot?
Our AI chatbots combine automation with conversational AI to respond to customer questions, process inquiries, engage visitors, and support business goals 24/7. The chatbot lives directly on your website or online store and is trained to meet your organization’s specific needs.

🚀 What do you gain with an Umni AI chatbot?
The benefits are many — here are just a few that apply to any business:
- Instantly answers frequently asked questions
- Supports sales with smart forms and interactive menus
- Automatically collects inquiries and requests
- Extends service hours to 24/7
- Reduces team workload
- Operates in multiple languages
- Provides customer behavior analytics
- Offers multilingual customer support

✨ Every information section or form in the chatbot can be accessed directly via a link or QR code, enabling its active use in marketing campaigns – online, offline, on social media, screens, or print materials. This way, the AI chatbot supports the user at every stage of the marketing funnel – from interest to action.

✨ Umni platform offersa variety of customization options for your chatbot, including:
- Live chat with AI
- Landing page
- Integration of the conversational module with WordPress and WooCommerce to respond to questions based on site content and product descriptions
- Form integration with over 6,500 automation platforms to streamline routine tasks
- And more

🌐 Why does your website need an AI chatbot?
A website with an AI chatbot is more than just a digital brochure – it becomes an active business tool. The chatbot greets visitors, guides them through the content, answers instantly, and never misses a question. The result? Better experience, higher trust, and more conversions.

🎯 Want to see it in action?
Register for a free demo or consultation and let us show you how your website can work smarter with an Umni AI chatbot.

📩 Just fill out the short form in the chatbot – we’ll be in touch shortly.